To actively participate in the promotion of Airfreight Sales, through both the telephone and external face-to-face visits, maintaining and developing a designated territory of medium-large volume clients, be they existing or potential.
· To actively solicit business in a designated territory through external sales visits, where in there could be the requirement for client presentations.
· Understanding the client needs and providing solutions which meet there requirement to close business.
· Responsible for completing SOP’s and confirming with operations in order to support the solution provided to the customer.
· Telesales requirement to ensure enough new business appointments are closed to hit targets.
· Actively plan and co-ordinate your local area sales strategy, ensuring consistent and regular contact is maintained with existing and potential customers. Ensuring that operational and financial issues are resolved in a timely and efficient manner
· Responsible for regularly recording all calls made on the Customer Relationship Management tool – CRM, ensuring data integrity at all times
· Raise appropriate quotations and sales literature, when requested to do so by a client, and despatch this in accordance with the Company guidelines
· Ensure the prompt follow up of any quotations issued and recording of this action on CRM.
· Communicate with the internal management on businesses which require Internal and potential management involvement
· Update and complete reports within deadlines given.
· Get actively involved when the need arises in Regional Client tenders, assisting with the internal co-ordination between the tender centre
· Entertaining your client base, which may involve unsociable hours
· Ensure that strict Credit Control guidelines are adhered at all times at that Credit Limit Applications are applied for in advance of any new business being received.
· Perform other duties as agreed with your manager as and when necessary
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