Requirement Of Front Office(F) - Dubai/Hongkong/Chennai

Description

Trains, cross –trains, and retrains all front office personnel.


·     Participates in the selection of front office personnel.


·     Schedules the front office staff.


·     Supervises workload during shifts.


·     Evaluates the job performance if each front office employee.


·     Maintains working relationships and communicates with all departments.


·     Maintains master key control.


·     Verifies that accurate room status information is maintained and properly communicated.


·     Resolves guest problems quickly, efficiently, and courteously.


·           Updates group information. Maintains, monitors, and prepares group requirements

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Published 15/07/2016
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